The 2-2-2 Follow up has been the key to my code, when I first read about it a flashbulb went off in my head. I was already doing most of this, I just had to adjust a few things and add a couple steps, you may find the same thing. When your are working my 2-2-2 follow up method you should adjust for your schedule and the needs of your customers. Remember, these are more what you’d call ‘guidelines’ than actual rules.